Refund Policy
Refund Policy for Shynox
At Shynox, we offer a 3-day return policy, which means you have 3 days after receiving your item to request a return.
Eligibility for Returns
To qualify for a return, your item must meet the following conditions:
At Shynox, we offer a 3-day return policy, which means you have 3 days after receiving your item to request a return.
Eligibility for Returns
To qualify for a return, your item must meet the following conditions:
- It must be in the same condition as when you received it.
- It should be unworn or unused, with tags attached, and in its original packaging.
- You must provide the receipt or proof of purchase.
To initiate a return, please contact us via email at shynox.officials@gmail.com. If your return request is approved, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Items sent back without prior approval will not be accepted.
For any return-related questions, feel free to reach out to us at shynox.officials@gmail.com.
For any return-related questions, feel free to reach out to us at shynox.officials@gmail.com.
Damages and Issues
We kindly request that you inspect your order upon receiving it. If you notice any defects, damage, or if you receive the wrong item, please contact us immediately so we can assess the issue and resolve it promptly.
We kindly request that you inspect your order upon receiving it. If you notice any defects, damage, or if you receive the wrong item, please contact us immediately so we can assess the issue and resolve it promptly.
Exceptions / Non-Returnable Items
Certain items are not eligible for returns, including:
Certain items are not eligible for returns, including:
- Perishable goods (e.g., food, flowers, plants).
- Custom products (e.g., special orders, personalized items).
- Personal care products (e.g., beauty or hygiene items).
- Hazardous materials, flammable liquids, or gases.
Please contact us if you are uncertain about the eligibility of your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.Exchanges
The quickest way to ensure you receive the desired product is to return your current item (once the return is accepted) and make a separate purchase for the new item.
For additional assistance, please reach out to us via shynox.officials@gmail.com.
Unfortunately, we cannot accept returns on sale items or gift cards.Exchanges
The quickest way to ensure you receive the desired product is to return your current item (once the return is accepted) and make a separate purchase for the new item.
For additional assistance, please reach out to us via shynox.officials@gmail.com.